Intake Specialist

Intake Specialist

ABOUT BAYLESS INTEGRATED HEALTHCARE

Bayless Integrated Healthcare is committed to improving lives and transforming healthcare. We utilize our Core Values as the foundation for all we do:

Compassionate: Compassion is the humane quality of understanding the needs of others, and wanting to do something about it. We show kindness and a willingness to help others. We always provide care for our colleagues, our patients and our community.

Adaptable: The ability of our team to adapt to different environments, conditions and changes is imperative to deliver high quality care. Adaptable people are open to others while realizing the impact of their own words, tone and body language on others.

Innovative: Our team must have creative and critical thinking in order to introduce new ideas. Our commitment is creating a comprehensive healthcare delivery system like nothing done, experienced or created before.

Reliable: As a patient and community centric organization, being reliable is of the utmost importance. In order to achieve results, we must have a team comprised of consistent and trustworthy individuals that can be counted on to follow through.

Relentless: We have an unwavering commitment to improve the healthcare system, disrupt the status quo, and create a better community. We are driven individuals that exemplify intensity and the pursuit of excellence. A strong work ethic and enthusiasm are necessary in order to help our patients, improve our community, and accomplish our goals.

POSITION SUMMARY

The Intake Specialist meets with new or prospective clients, asks a series of questions for the purpose of compiling data, and then uses this data to determine the best next course of action for that client.

Primary Job Responsibilities:

  • Processes paperwork for new clients efficiently and in accordance with protocols.
    •Obtains pertinent information from new clients by asking them to complete surveys or interviews courteously and professionally. Schedules client appointments within 24 to 48 hours.
    •Answers and screens inquiry calls and emails from prospective clients.
    •Collects data to help with the admission process if working in a health or mental care facility.
  • Ensures that all admission forms are properly signed and filed, and that HIPAA procedures are followed.
    •Communicates with other team members constructively in order to reduce conflict and enhance the resolution of issues.
    •Respects client or patient dignity and confidentiality.

QUALIFICATIONS

 Education, Certification, and Experience Requirements

  • Bachelor’s degree required in a related field of study. Ability to unify and motivate teams to accomplish goals and objectives. RN training and experience a plus.
  • Knowledgeable of behavioral health intake process and the general mental health population
  • Exceptional communication skills and use of discretion required
  • Accurate data entry skills into an electronic medical record, ability to multi-task multiple priorities simultaneously.
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Improving lives, transforming healthcare